Privacy Policy
Last updated: 24 September 2026
Who we are
starloopra is the data controller responsible for your personal data. We operate a commercial website offering an entertainment production resource focused on recurring show workflows covering stage lighting camera movement interview setup and polished coverage. Our registered address is The Cofton Centre, Groveley Lane, Longbridge, Birmingham B31 4PT, United Kingdom and you can contact us at [email protected].
Scope of this notice
This privacy policy applies to all visitors users and customers located in the United Kingdom who access or use our website and services. It explains how we collect use store and share personal data in accordance with UK GDPR the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Categories of personal data and sources
We collect personal data directly from you when you register for courses submit forms or interact with our site. Categories include identity data such as name contact data such as email address and account data. We also obtain technical data like IP address browser type and usage data from your interactions with our platform. Third party sources may include analytics providers but we do not purchase marketing lists.
Purposes of processing and legal bases
We process data to provide and improve our courses on entertainment production workflows. Legal bases include contract performance for delivering services legitimate interests for site analytics and consent for marketing emails. Each purpose is explained in detail below with the corresponding lawful basis under UK GDPR Article 6.
Whether providing data is required
Providing certain data is necessary to create an account access paid courses or receive support. If you do not provide required information we may be unable to fulfil your request or deliver services. Optional data such as optional profile details can be withheld without affecting core access.
Cookies and similar technologies
We use cookies and similar tracking technologies to enhance functionality analyse traffic and remember preferences. Details are set out in our separate Cookie Policy which you can access from the site footer. You can manage preferences via the cookie banner displayed on first visit.
Processors recipients and disclosures
We share data with trusted processors including hosting providers payment processors and email service providers under strict contracts. We may disclose information when required by law or to protect our rights. Categories of recipients include IT support companies and regulatory authorities where necessary.
International transfers
Some processors are located outside the United Kingdom. We ensure adequate safeguards such as UK approved standard contractual clauses or adequacy decisions are in place before any transfer occurs. You can request further details by emailing [email protected].
Retention periods
We retain personal data only as long as necessary for the purposes collected. Account data is kept for the duration of your active subscription plus six years for legal accounting reasons. Usage logs are deleted after twelve months unless required for ongoing investigations. Specific criteria include legal obligations and legitimate business needs.
Security and data minimisation
We implement appropriate technical and organisational measures including encryption access controls and regular audits to protect your data. We minimise collection to what is strictly needed and encourage you to use strong passwords and keep account details secure. No method is completely secure and we cannot guarantee absolute protection against all threats.
Your data subject rights
Under UK GDPR you have rights to access rectification erasure restriction of processing portability and objection. To exercise these rights contact us at [email protected] with proof of identity. We will respond within one month as required by law.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by updating preferences or emailing [email protected]. You can also object to direct marketing or profiling at any time and we will cease such activities promptly.
Right to complain to the supervisory authority
If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner’s Office the UK supervisory authority. Contact details are available on the ICO website.
Children and age restrictions
Our services are intended for individuals aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware of such data we will delete it promptly. Parents or guardians may contact [email protected] to request removal.
Automated decision making and profiling
We do not engage in solely automated decision making that produces legal or significant effects. Limited profiling may occur for personalising course recommendations based on your stated interests but you can opt out via account settings.
Changes to this policy
We may update this policy to reflect changes in law or practice. The last updated date appears at the top. Continued use of the site after changes constitutes acceptance of the revised policy. Previous versions are available on request from [email protected].